Your First Visit
Our aim is to provide you with all the information needed to make informed decisions about managing your health.
Booking Your First Visit
To book an initial consultation please either
- Phone our rooms at 1800 59 22 33
- Book HERE
Urgent Appointments
Advise the staff if the matter is urgent and we will endeavour to arrange an expedited appointment.
Rapid Access Endoscopy
Eligible patients can directly undergo gastroscopy or colonoscopy without consultation. Please contact our reception to see if this is a suitable option.
Referral Information
Anyone can make an appointment to see a doctor.
Valid Referral
With a valid referral, you will receive a Medicare rebate The referral must be current and come from general practitioner or another specialist.
No Valid Referral
Without a valid referral, you will not obtain your Medicare rebate and be required to pay the full consulting fee.
You can make an appointment and then arrange for your general practitioner to fax through a referral prior to your appointment date.
What to Bring?
Please plan your appointment appropriately or reschedule if necessary.
Prepare to arrive 15 minutes before your allocated appointment time as you will be asked to complete some paperwork.
Bring all relevant information as listed below:
Medical Information
- List of Current Medications,
- List of any allergies to pharmaceuticals or other,
- Prior X Rays, MRI or CT scans
- Copies of Pathology Reports
- Your Medical and Family History
Personal Information
- Referral Letter (GP, or specialist)
- Drivers license or valid ID
- Medicare, DVA or Pension Card
- Private Hospital Insurance Details
- Employer’s Letter (if Work cover) and a current claim and approval from their case manager
After Your First Visit
Diagnosis
After reviewing any diagnostic results, your doctor will recommend appropriate treatment.
Any referring health professionals are kept informed of all diagnoses and the treatment plan. A written report is sent to your referring doctor within a week of your visit or earlier if required urgently.
Treatment Options
Where a Treatment Option is recommended you may need to understand and consider the following:
- Further preoperative medical evaluations to determine suitability for the procedure,
- Further diagnostic evaluations including pathology and imaging,
- Potential risks and complications
- Planning and recovery time
- Counselling to ensure that the informed consent obtained is fully understood.
Be Aware of
- Infections - these can delay a procedure until it is cleared,
- Medications that may need to be paused (e.g. diabetic medications or blood thinners)
- Stop smoking to reduce your surgery risks and improve recovery
- Consider losing weight (if overweight)
Recommendations
If you have any specific concerns or fears regarding your condition or treatment we recommend contacting the practice for clarification.
